Customer management system

It is convenient for the sales team to track each customer’s information in real time and provide the product/service suggestions that best meet customer needs. Through perfect customer relationship management, we can improve customers’ overall satisfaction and build loyalty to the brand.

Focus marketing

The core concept is to "distinguish" consumers. The more detailed the customer groups are, the more accurately they can be promoted.

You can use the customer management system to conduct multiple levels and dimensions of analysis to identify customers with higher profitability and handle them in a more cost-effective manner to increase marketing volume.

Whether it is a B2B or B2C market, market analysis and understanding of the needs of target customer groups can effectively enhance brand or product awareness (Awareness), thereby increasing conversion rates.

Membership program and points reward management

Different businesses can develop membership plans suitable for their own business according to their needs. Membership levels can be based on the customer's gender, region, purchasing power, etc. Members of different levels can also customize membership periods, points plans, birthday offers, discounts, etc.

Accelerate customers' repurchase decisions by offering more offers.

Guests are rewarded with continued use and shopping in the form of membership, which enhances customer satisfaction and retention rates, and ensures a good reputation in the market.